Very honest and polite
At around 10:05 am one of the mechanics came in and asked me if I was the one who had the muffler problem. I told him yes and he said that he would get it up on the rack and see what they could do. I handed him my keys and he proceeded to pull the car in and lift it up. I chatted with the lady in the chair as my car was being elevated and she told me that she had lost a tire and rode the car on its rim to the shop. She assured me that this shop was a great place to get car repairs.
I stopped near fancy gap to spend the night on my way back from vacation. When I got out I noticed my muffler had become detached from my exhaust pipe which explained why my car sounded louder when accelerating about 200 miles into my trip . This was on a Saturday night and obviously no car repair places were open. Unfortunately, no car repair places in the area were open on Sunday either.
Ricky is a good honest mechanic and good price
Ricky came inside and told me that I was all set. He got behind the weathered computer and totaled up my bill. My jaw dropped as he told me it was 40 dollars! I gladly paid the bill and thanked my saviors profusely as I walked out to my now fully functional car. I bid everyone farewell as I continued my journey. It was 10:30 am. The whole repair process took less than 30 minutes! It was as if I was in a movie and the whole event was scripted to take place smoothly and efficiently.
A few minutes later Ricky himself came in and looked at me. He didn't say anything so I explained that I was the one who called about my muffler. He said he would see what he could do then went back into the shop. I took this as an invitation to sit on the couch from a bygone age. As I waited various people dropped by talking to Ricky like he was an old family friend. Some looked to be suppliers and some looked to be customers. One asked Ricky about a tire that he needed and Ricky told him that it was in the back of his truck and he would drop it off at his house later. This was truly a different world.
I went inside to the waiting area and noticed that it was filled with old junk. Old car and computer parts were strewn about. An old threadbare couch was facing the window and its matching chair held an older lady reading a magazine. Cat bowls on the floor held food and water for the cats I had seen outside. No one was behind the ancient Dell computer but I heard work being done in the garage that you could see into from the waiting area.
I extended my hotel stay and began research on car repair shops in the area. Ricky's Muffler & Auto Repair came up with 5 stars. I found some other places but I put Ricky's at the top of my list because of the reviews and the fact that they clearly specialized in mufflers. I called on Monday morning and talked to Ricky who told me to bring it in around 10 am. I arrived at the shop at about 9:40 am just to make sure I could check in and give them any information they needed.
Thank you Ricky and your team!
great shop. real gentlemen. knowledgeable , honest mechanics. got me back on the road when I broke down on a trip from NC.
Very honest men. I have only experience with Andy and Ricky. Have been the family mechanics for years. $35 an hour for a mechanic fee cannot be beat by most places. Always did me right and I am sure they will do the same for you
Upon arriving I felt like I was transported back in time. The shop is off of an old country road with a farm across the street. There were a bunch of cars in the parking area in various states of disrepair. Cats scampered across the lot to the waiting room inside. I parked my car in what seemed to be an open space but I couldn't tell because it was all gravel and there was seemingly no organization to the lot.
I looked through the window connecting the lobby to the garage and saw the mechanic take out a power saw and begin cutting into my tail pipe. He didn't ask me anything he just started his work with the confidence of a man who had done this thousands of times. As I watched another mechanic came in and updated the lady on her car repair. He then asked me if I was the one with the New York license plates. I told him that I was and he said that he was originally from New York as well. We chatted for a bit and before I knew it my car was done. The mechanic working on it had sawed off the rusted out brackets and welded a piece of pipe to connect the exhaust to the muffler. From what I could see he had done solid work on it.
Ricky S Muffler Auto Repair is a US Car Repair based in Fancy Gap, Virginia. Ricky S Muffler Auto Repair is located at 6164 Fancy Gap Hwy, Fancy Gap, VA 24328, USA.
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